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Washington Electric remains operational during pandemic

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Washington Electric remains operational during pandemic

Posted 3/23/20

Amid all the uncertainties surrounding the COVID-19 pandemic, Washington Electric Cooperative wants to reassure our members that we remain operational and committed to providing you with safe, reliable electricity.

We are also taking precautions to protect the safety and well-being of our employees and members. Our office remains closed to the public for the foreseeable future. All employees able to do so are working from home or on an alternating schedule to reduce person-to-person contact. We’ve rolled out plans to keep our linemen working while also limiting their contact with others, and they are following guidelines set forth by the CDC, WHO, and our national, state, and local leaders.  We ask as our employees are out working in the community that members continue to maintain a safe physical distance for their and your safety.

Although things can change rapidly in these situations, we expect these protective measures to create only minimal disruptions to our normal operations. Members can still contact us by phone or e-mail. We encourage making payments over the phone, on our SmartHub system, or by check or money order. Payments can be mailed or placed in our drop boxes at our office and Warren’s IGA in Marietta.  

Washington Electric Cooperative is member-driven, member-focused, and member-accountable. Please be assured that we are doing all we can to maintain business as usual. In these unprecedented times, we ask for your patience and understanding as we continue to meet your needs.

Contact and other information is provided below. Do not hesitate to contact us with questions.

SmartHub: http://weci.org/content/pay-online-smarthub (Also available as an app on your mobile device; visit the App Store or Google Play to download)

Pay By Phone: 844-344-4362

Business Hours: 7:30 a.m. – 4 p.m., Monday - Friday

Phone: 740-373-2141

Outages:  877-544-0279

E-mail: weci@weci.org

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